Med Access is a UK-based provider of medical licensing support services for doctors, nurses, and allied health professionals seeking licensure across the Middle East and Gulf region.

If you have any questions about this policy or how your data is handled, you can contact us at:
Email: info@medaccessgroup.co.uk

We may collect and process the following personal information:

• Name
• Email address
• Telephone number
• Professional role (e.g. doctor, nurse)
• Information you provide via contact forms, booking forms, or email enquiries

We do not collect or store patient medical records.

We collect information when you:

• Submit an enquiry through our website
• Book a call or assessment
• Contact us by email or phone
• Use our website (via basic cookies and analytics)

We use your information to:

• Respond to enquiries and requests
• Assess eligibility for medical licensing support
• Provide our licensing and verification services
• Communicate with you about next steps and updates
• Improve our website and services

We only use your data where there is a legitimate business reason or where you have provided consent.

We may share your information only where necessary, including with:

• Internal team members involved in your case
• Licensing or verification partners where required for your application
• IT and website service providers (e.g. hosting or email services)

We do not sell your personal data or share it for third-party marketing purposes.

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.

Under UK data protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Withdraw consent where applicable

To exercise any of these rights, please contact us using the details above.

Our website may use cookies to ensure basic functionality and to understand how visitors use our site. You can control or disable cookies through your browser settings.

We may update this Privacy Policy from time to time. Any updates will be posted on this page.